Responsible Gaming
Our Commitment to Responsible Gaming
Introduction
At Spin Casino NZ, we believe gaming should be enjoyed as entertainment only. Gambling is never a way to earn money or solve financial problems. We encourage all players to approach gaming responsibly and within their means. If you find yourself gambling beyond what you can afford to lose, please seek help immediately.
Age Verification
You must be at least 18 years of age to gamble in New Zealand and use Spin Casino NZ. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not register or attempt to access our services.
Warning Signs of Problem Gambling
It's important to recognise when gambling may be becoming a problem. If you experience any of the following, please seek support:
- Chasing losses by gambling more to try to recover money lost
- Gambling with money needed for essential expenses (rent, bills, groceries)
- Hiding your gambling activity or lying to friends and family about how much you're gambling
- Feeling anxious or irritable when unable to gamble
- Increasing the amount you gamble to achieve the same excitement
- Neglecting work, study, or personal relationships due to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or control gambling
- Experiencing guilt or shame about your gambling habits
Self-Help Tools
Spin Casino NZ provides a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Set a maximum amount of money you're willing to lose over a specified period
- Reality Checks: Enable pop-up reminders during play to help you track time and expenditure
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Take a break from gaming by temporarily or permanently closing your account
To access these tools, please log into your account or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support:
New Zealand
- Problem Gambling Foundation (NZ): Free confidential support and advice
Phone: 0800 664 262 | Website: www.problemgambling.nz - Gambling Helpline NZ: 24/7 free phone counselling service
Phone: 0800 654 655
International Support
- GamCare (UK): Free support for problem gambling
Website: www.gamcare.org.uk - GamStop (UK): National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia): Free counselling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Evidence-based resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (US): Confidential helpline and referrals
Website: www.ncpgambling.org
Take Action Today
If you think you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible. Contact one of the organisations listed above or speak with someone you trust. Your wellbeing is important to us.
Remember: gaming should be fun and entertaining. Never gamble with money you can't afford to lose, and always play within your limits.